All categories
- Where could I get the help guides for the admin panel?
- The domain name I want to buy is not available, what should I do?
- What are the differences between the traditional dropship service and turnkey solution service?
- Will I be charged and billed for the monthly subscription fee every month?
- Do I get discount if I sign up the service for longer term?
- How do I make payment to you when I have an order on my website?
- How long is the shipping time?
- What payment gateway can I set up on my web store?
- Is the website under my own domain name?
- Are you able to provide a store logo for my website?
- I want to change the wordings on the banners, how could I do this?
- Do I need to fill up the meta titles, keywords and descriptions on my website?
- Do you provide a free trial account?
- How much do you charge for shipping?
- Where can I buy a domain name and how much does it cost?
- How does my customer know the order is shipped?
- What type of payment do you take?
- Can I make changes to the existing template?
- Can I upload my own products on the website? How many products am I allowed to upload?
- How do I change the settings of the DNS of my domain?
- The product prices stated on turnkeymaster.com are so low, are those the selling price going to be displayed on my webstore?
- I have renewed my store and how come I am not able to access the back office?
- How do I get a unique webstore template which is different from other members?
- What is meant by - Free Shipping mode - and - Non-Free Shipping mode - ?
- What is the shipping cost added to my product cost when - Free Shipping mode - is activated
- Must I have a domain name in order to subscribe to your turnkey solution service?
- Who is suitable to use the turnkey solution service?
- There is order placed on my website but I did not receive any payment, what is the reason?
- After I pay for my turnkey store template order, will I be able to control when my store goes live for example after a certain period of time?
- How come there are orders placed on my website but no payment is received?
- I would like to buy the products from you only. Where could I buy them?
- Why are there 'demo' wordings showing on my website homepage?
- How do I create a promotional code/ discount code/ coupon for my customer?
- How do I contact the support service if I have a problem?
- What are the steps to change the DNS settings?
- How do I view the prices of the products on your website before deciding to sell?
- Do you provide faster shipping method?
- How do I set up a free trial account?
- How do I add article, content or an additional page to my webstore?
- Do you dropship my order in nice or simple packaging?
- Who maintains the products? Are they automatically updated to my site?
- Who deals with customer's complaint?
- What is your return policies? Do my customers return the goods directly to you?
- Do you help to register domain name?
- Addons - What other features or functions could I add on to my website?
- If I upload my own products to the turnkey store, how am I going to ship the products?
- Will my customers know where the products being shipped from?
- Do you provide Cpanel? or FTP for me to access my website?
- What do you mean by 'One click to import all products'?
- How do I set up my own affiliate marketing program in my store?
