You get paid by your customers directly to your payment gateway account when they shop on your website. We do not manage payment from your customers and the payment would be made into the your payment gateway account (Such as paypal, stripe, 2checkout etc). You would need to check your payment in your payment gateway to make sure that the payment is successful. 

Normally, you would receive email notication from the payment gateway company when payment is successfully made into your account. After payment is received, you would then make payment to us for the cost of the product by clicking the payment button "Pay to turnkeymaster.com" provided in the same order. There is no need for you to place a sperate order with us.

If you do not have a merchant account, you may wish to apply one. Please see this page http://www.turnkeymaster.com/support/payment-gateway-website-24.html for the popular payment gateway companies.